FAQ

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Q What are your main products?

A Our main products include a wide range of industrial valves such as ball valves, gate valves, globe valves, butterfly valves, high performance butterfly valves, check valves, Y-strainers, and joint/flange systems. These products are widely used in oil & gas, chemical, water treatment, construction, and HVAC applications, offering reliable flow control solutions for diverse industrial needs.

Q Do you offer OEM/ODM services?

A Yes. We offer both OEM and ODM services. Our experienced team can develop and manufacture valves based on your drawings, samples, or specific application requirements—providing full customization from product design to branding and packaging.

Q How do you ensure quality control?

A We are ISO9001 certified and implement strict quality control measures throughout our production process. From material selection to final packaging, each product undergoes multiple inspections using advanced testing equipment to ensure durability, safety, and precision.

Q What is your Minimum Order Quantity (MOQ)?

A It depends on the product type and specifications. Standard items typically have a set MOQ, while custom-made products require negotiation based on specific requirements.

Q What is your lead time?

A Once the order is confirmed and the deposit is received, standard products generally ship within 1–2 weeks. For custom products, lead time depends on the complexity and quantity; we confirm this schedule with the customer before placing the order.

Q Can you provide samples for testing?

A Yes. We usually provide a small quantity of samples before mass production to let customers verify specifications and quality. Sample costs and shipping fees are negotiated between both parties.

Q What payment methods do you accept?

A Common methods include Telegraphic Transfer (T/T) and Letter of Credit (L/C). We can discuss other options based on the specific situation.

Q What are your shipping options?

A We support a range of shipping methods, including sea, air, land transport, and express delivery. We select the most suitable logistics solution based on order size, lead time, and customer location.

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